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Privacy Policy

This privacy statement demonstrates how Oswaldtwistle Mills Shopping Village are firmly committed to your privacy and the protection of your information, and to providing a secure site for e-commerce transactions. We never make your personal details available to third party companies outside Oswaldtwistle Mills and the companies listed under Oswaldtwistle Mills for marketing purposes; however our representatives may hold your data so that your order can be processed and account maintained.

What we use your Information for

You can browse through our online shop without giving us any personal details about yourself.

If you wish to become a member or wish to make a purchase the following information is required:

• Name, address and postcode - we need this so we know where to send your shopping.
• E-mail address - we will send you an order acknowledgement email detailing the products you have ordered.
• Home/Mobile Phone numbers - if there are any problems with your order or we need to clarify anything, we may need to contact you by telephone.
• Fax number - this is optional, and is also used in case we need to contact you to clarify anything.
• Credit/debit card number, expiry date, issue number and name of holder - we need this to collect payment.
• Where you heard about us - this is for our records to help us with our market research.

Email Correspondence

Whilst we will not make your details available to third parties, we will occasionally email you with key information about new ranges, promotional offers and upcoming events within the Oswaldtwistle Mills store. If you do not wish to receive these emails, you can opt out by clicking the link at the bottom of the email.