MAIN PURPOSE OF JOB: Contribute towards reductions in stock losses by constant surveillance and help to create a safe environment for customers and staff.
DUTIES AND RESPONSIBILITIES
Offer high standards of Customer Service
Carry out regular surveillance of all areas of the store and grounds
Identify systems to deter offenders and potential risks
Work in line with Company policy and within the boundaries of the law
Reporting any breach in security
Apprehend and detain people who commit theft
Investigate and write notes and statements as required
Operate C.C.T.V. and use the radio communication system correctly
Accompany staff when making cash collections
Carry out staff / concession searches as required
Implement security procedures in conjunction with management
Attend call outs when required
Conduct health and safety checks and complete relevant documentation
Liaise with external agencies as required
Action any other ‘reasonable’ duties required by senior management
QUALIFICATIONS / EXPERIENCE
Highly experienced in retail security / loss prevention
Knowledge of Health & Safety & legal security matters.
H&S Training PERSONAL QUALITIES
Excellent communication and customer service skills.
Proactive approach to problem solving.
Flexible and willing.
Prepared to work out of hours if necessary.
Thrive on working upon your own autonomy and be capable of making decisions.
Prepared to travel to other sites within the Company if necessary.
16 hours over 2 days flexible, more hours may be available.
Apply with your CV and a covering letter to: Diane Calvert HR Manager, Collier Street, Oswaldtwistle, BB5 3DE or email to firstname.lastname@example.org.